Support
Write to support@cennaa.app. Say what you were doing and what you expected; a screenshot helps.
Quick answers
- A post I shared says it needs the recipe text.
- Neither the caption nor the audio held a full recipe. Paste it from the comments in the sheet, or later from the Recipes tab.
- Draft this week says it needs Cenna Plus.
- The free plan drafts the current week once. Drafting other weeks, redrafting, and re-rolls are part of Cenna Plus, which starts with a 7-day free trial.
- The list has an amount that looks wrong.
- Amounts come from your recipes, merged and rounded up to what shops sell. Tap the line to change it, or tell us: a wrong unit is something we fix for everyone.
- How do I cancel Cenna Plus?
- Settings on your iPhone, your name, Subscriptions, Cenna. Deleting the app does not cancel a subscription.
- How do I delete my account?
- Cenna, Settings, Delete account. Everything you saved goes with it, straight away.
- Can I get my data out?
- Cenna, Settings, Export data. You get a file with your recipes, plans and lists.